Terms of Service

Important Legal Agreements

Platinium Group C A - PlatiniumHost.com.com provides web hosting to customers around the world, and we have a responsibility to protect each customer and provide the best services available.

Compensation Policy

You agree to use all PlatiniumHost.com services and facilities at your own risk.

Customer agrees that it will defend, indemnify, save and hold harmless PlatiniumHost.com, Grupo Platinium, C. A.; from and against any and all demands, liabilities, losses, costs and claims, including reasonable attorneys' fees claimed against PlatiniumHost.com, Grupo Platinium, C. A.; , its agents, its customers, officers and employees, which may arise or result from any services provided or performed or agreed to be performed or any products sold by the customer, its agents, employees or assigns.

PlatiniumHost.com, Grupo Platinium, C. A.; reserves the right to intervene with any of the sites hosted on its servers in the interest of its clients.

PlatiniumHost.com, Grupo Platinium, C.A. reserves the right to intervene with any of the sites hosted on its servers in the interest of its customers. Any material supplied by the customer that infringes or allegedly infringes the proprietary rights of a third party that infringes the copyright of any defective product sold to the customer from the PlatiniumHost.com server. PlatiniumHost.com will be the sole judge of what violates this Policy.

PlatiniumHost.com, Grupo Platinium, C.A. accepts the use of our or external additional IPS to be added to the firewall or any other under the supervision of the same, that may entail cost when exceeding the amount of IPs per service.

PlatiniumHost.com, Grupo Platinium, C. A. In the event that the Client transfers the domain associated with this service to a different provider and/or modifies the DNS servers, it will be understood that the Client has requested the early termination of the contracted service. Consequently, the service provider will suspend the provision of the service 5 (five) business days following the verification of the DNS change. Customer acknowledges that, once the termination process has begun, Customer may not store new information on the Service, or modify the name of the website associated with the Service. The Client expressly agrees that no refund will be made for the remaining time of the contract in the event of early termination of the service for the aforementioned causes. Additional considerations: * Clarity and Conciseness: The clause is clear and concise, avoiding unnecessary technical terms. * Specificity: The action that triggers the termination (domain transfer and DNS change) and the consequences (suspension of service and non-refund) are clearly mentioned. * Term: A period of 5 business days is established for the suspension of the service after the DNS change has been verified. * Limitations: It is indicated that the Client will not be able to perform certain actions (store information, change the name of the site) once the termination process has begun. * No Refund: It is explicitly established that there will be no refund for the remaining time of the contract in case of early termination for the aforementioned reasons.

PlatiniumHost.com, Platinium Group, C.A. additional services such as RAM, CPU, IOPS, Email Liberation, IO, Processes, Inodes according to the service plan, may entail additional service costs.

Billing

We currently bill monthly, quarterly, semi-annually and annually, depending on the plan.

We accept Paypal, Binance, Zelle, EL Dorado, Zinli, Banesco Panama, Banesco Venezuela, Mercantil Banco Venezuela.

Late payments

All services provided by Grupo Platinium C A - PlatiniumHost.com.com can only be used for lawful purposes.

Subscriber acknowledges that the service provided is of such a nature that service may be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to determine.

Subscriber further acknowledges that the Company's liability for its own negligence may in no event exceed an amount equal to the charges payable by Subscriber for services during the period in which the damages occurred.

Illegality In any form, including, but not limited to, unauthorized distribution or copying of copyrighted software or other data, harassment, fraud, trafficking in obscene material.

Limitation of liability

rupo Platinium C A - PlatiniumHost.com.com will not be liable for any claimed damages, including incidental and consequential damages, that may arise from Grupo Platinium C A - PlatiniumHost.com.com servers going offline or unavailable for any reason.

Disclaimer