Pre-Sales Contact Us

Are you a customer?

If you are a customer, please send a ticket from your control panel


New Customer

Please complete the following form and we will reply you as soon as possible.


Please enter the characters you see in the image below into the text box provided. This is required to prevent automated submissions.



Contact Us:

Support: +58.276.796.63.67 / +58.276.414.77.94
Open 8:00am - 12:00pm 1:00pm - 5:00pm GMT-4 Monday - Friday.

Sales: +58 276.414.77.94
Open 8:00am - 12:00pm 1:00pm - 5:00pm GMT-4 Monday - Friday.

Our emails:

Sales: mruiz@platiniumhost.com
8:00am - 12:00pm 1:00pm - 5:00pm GMT-4 Monday - Friday

Soporte: sos@platiniumhost.com
24 Hours a day 365 days a year.

Office in Venezuela:

Grupo Platinium, C. A.
Tariba Tachira

Office in Colombia:

Soluciones Ofimundo SAS
Carrera 43 #33B sur 58 Centro Comercial Los Delfines, Envigado Zona Centro Sur Medellin, Antioquia.